Privacy
Last updated: November 9, 2025
Free is Life, LLC (“we,” “us,” or “our”), doing business as Free, operates this store and website to provide a curated, purpose-driven shopping experience (the “Services”). Our store is powered by Shopify, which enables the technology and commerce platform that makes these Services possible.
This Privacy Policy explains how we collect, use, and share your personal information when you visit, purchase from, or interact with our store.
By using our Services, you agree to this Privacy Policy and our Terms of Service.
1. Information We Collect
We collect personal information that identifies or can reasonably be linked to you, including:
- Contact details: name, email, phone, billing and shipping address.
- Payment info: credit/debit card and transaction details (processed securely by Shopify).
- Account data: username, password, preferences, and order history.
- Device & usage info: IP address, browser, and site activity (via cookies).
- Communications: messages you send us or reviews you post.
We collect this directly from you, automatically through your device, or from trusted partners like Shopify, Printful (our fulfillment partner), and analytics providers.
2. How We Use Your Information
We use personal information to:
- Provide our Services — process and ship orders, handle returns/exchanges, and personalize your shopping experience.
- Communicate with you — send order updates, respond to questions, or provide customer support.
- Marketing & promotions — share product updates or offers (you can unsubscribe anytime).
- Security & fraud prevention — verify accounts and detect misuse.
- Legal compliance — fulfill legal or tax obligations.
3. How We Share Information
We may share information only as necessary to run our business, including:
- With Shopify (store host and payment processor).
- With Printful (production, packaging, and fulfillment).
- With marketing and analytics partners to improve site performance.
- For legal or business reasons (e.g., compliance, merger, or asset transfer).
We do not sell your personal information.
4. Relationship with Shopify
Our Services are hosted by Shopify, which processes your personal data to power and improve its platform.
To learn more or exercise privacy rights with Shopify directly, visit:
5. Cookies
We use cookies and similar technologies to maintain your cart, remember preferences, and analyze site performance.
You may disable cookies in your browser, but some features may not function properly.
6. Children’s Data
Our Services are not intended for minors. We do not knowingly collect or “sell” data of anyone under 16.
If you believe a child has provided us their information, contact hello@freeislife.com for deletion.
7. Your Rights & Choices
Depending on where you live, you may have rights to:
- Access, correct, or delete your personal information.
- Request data portability.
- Opt out of targeted advertising.
- Manage email preferences.
You can exercise these rights by emailing hello@freeislife.com.
We may verify your identity before processing requests.
Global Privacy Control (GPC): If your browser sends a GPC signal, we treat it as an opt-out request for that device and account.
8. Data Retention & Security
We keep personal data only as long as needed to fulfill orders, maintain accounts, or comply with legal obligations.
We use encryption and industry-standard safeguards, but no system is 100% secure.
9. International Transfers
Your data may be processed outside your country of residence, including in the U.S.
Transfers from the EEA or UK rely on recognized safeguards such as Standard Contractual Clauses.
10. Complaints
If you have concerns, contact us at hello@freeislife.com.
Depending on your location, you may also contact your local data protection authority.
11. Updates to This Policy
We may update this Privacy Policy periodically. The “Last updated” date will reflect the most recent version.
Material changes will be communicated via our site.
12. Contact Us
Questions or privacy requests:
Free is Life, LLC
1910 Pacific Avenue, PMB 1479
Dallas, TX 75201 USA
✉️ hello@freeislife.com
